At ViralOTT, we specialize in providing digital subscription services. As such, our delivery process is entirely electronic. Please review the following information regarding how we "ship" or deliver our services to you:
Upon successful completion of your payment, your chosen OTT subscription plan will typically be activated and account details delivered to your registered email address within 1 to 6 hours. In rare cases or during peak periods, this process might take up to 24 hours. We strive to ensure prompt delivery for all our customers.
All subscription details, including login credentials and activation instructions (if any), will be sent to the email address you provided during the purchase process. Please ensure your email address is accurate and check your spam or junk folder if you do not see our email within the stipulated time.
As our products are digital services, there are no physical items to be shipped. Therefore, no shipping charges apply, and you will not receive any physical package.
You will receive an email confirmation once your subscription is active and details have been dispatched. This email will serve as proof of delivery.
If you have not received your subscription details within 24 hours of successful payment, or if you encounter any issues with the activation process, please contact our support team immediately at ceo@viralott.com. We are committed to resolving any delivery issues promptly.
This policy was last updated on May 29, 2025.
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